LiveWell Behavioral Health

“I drive an hour to see Tricia Hanson. She is the VERY BEST!!!! My quality of life has improved so much. She is extremely knowledgeable in newer medications and even genetic testing that can verify if the medications are right for me. She has taken the time to type personal emails detailing information to look into or my current/ongoing plan. She is so very proactive and helpful sending out referrals and making sure I’m getting medications at the best price. Not to mention she’s super sweet and very down to earth! I’ve switched my whole family over to her! I would recommend her 100%!!!!”

“My wife sought treatment at Livewell for trauma-related mental health care. Unfortunately our experience there was very troubling. Her medication specialist, Trish, repeatedly added medications during appointments until my wife was taking a large number of prescriptions. Eventually my wife expressed that she was uncomfortable continuing to add medications and wanted to focus more on therapy. During our last appointment with Trish, I was present and heard her say that the holiday season could be difficult and that my wife should lean a little heavier on her medications if needed. She also said that if my wife ran out early, she should call and it would not be a problem. Shortly after this, my wife experienced the death of a close family member. She followed the instructions she had been given and leaned on the medications during that difficult time. When she ran out slightly early and contacted the office as instructed, the response from Trish was extremely hostile and accusatory. Instead of receiving support, my wife was labeled as a drug seeker. Following that situation, she was denied further medication management and also refused counseling services including EMDR therapy that had previously been discussed. Communication with the office was also difficult. Whitney at the front desk often did not return urgent medication calls, and interactions with Mary were consistently dismissive and unhelpful. When my wife attempted to leave a review about her experience, Michelle, the manager, contacted her and told her the review needed to be removed and claimed that mentioning staff members by name was illegal, which is simply not accurate. The only positive outcome from this situation came from Cathy, who overheard what was happening and later helped my wife continue receiving care outside of Livewell. Mental health patients deserve compassion, stability, and support—especially during times of grief and trauma. Our experience at Livewell was the opposite. If you are considering treatment here, I strongly encourage you to seek else ware. This was the most traumatizing experience we have ever had.”

“Tricia Hanson at LiveWell is absolutely wonderful. She recently saw my 11-year-old son, who is usually very shy and reserved around adults, and I can’t say enough about how amazing she was with him. She was so sweet and patient with him, talked to him with respect rather than talking over him, and really took the time to listen to what he had to say. He was nervous going in, but by the end of the visit, he was actually opening up and engaging with her, which is a huge compliment coming from him. From a parent’s perspective, she was very professional, thorough, and clearly knowledgeable. She explained everything in a way that was easy to understand, answered all of my questions, and never made us feel rushed. I really appreciated that she included my son in the conversation and checked in with him directly, which helped build his confidence and trust. The office itself is clean, cozy, and welcoming. The staff at the front desk were friendly and efficient, and our check-in process was smooth. Overall, the whole experience felt calm and organized. Overall, Patricia made what could have been a stressful appointment feel easy and positive. I’m so thankful we found her, and I would absolutely recommend her to any parent looking for someone who is professional, skilled and genuinely kind.”

“This place is truly the best! Everyone is so sweet and welcoming. Mrs Karen L. is the best therapist I have been with. She cares about her clients and is the kindest person! I highly recommend LiveWell, especially Mrs. Karen L. :)”